Some functionality of the website is not currently available due to technical difficulties. We're working on fixing the issue.
Forgotten your account details?
Don't worry, we are here to help you to retrieve your account details.
Please enter the email address that is associated with your EEA account, afterwards an email will be sent to you which contains your username and access to change your password. This email can sometimes take a short time to appear so please be patient, if the email still hasn't appeared after a few minutes, be sure to check your junk or spam folder.
Has your email address changed?
If you no longer use or have access to the email address associated with your account then you should contact us for help restoring access to your account.
Do you use Hotmail or Outlook?
If you have a Hotmail or Outlook email address for reasons beyond our control, Hotmail and Outlook email accounts require you to add our emails to your safe senders list. See instructions here.